Order confirmation

After you have successfully placed your order you will receive an email with confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Please kindly note that after you placed order, we will need 1-2 business days to prepare for the shipment depending on stock availability. We will carry out strict quality controls on your items and ensure they are properly packed. We are happy to announce that now most orders can be shipped out within 24 hours.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

Shipping

We ship worldwide to nearly every country and parter with major international shipping companies to ensure your packages arrive your destination fast and securely.

Athough due to limitation shipping line, the countries/addresses located on islands are not reachable with our current fufillment abilities.

 

 

We also offer free shipping(over $30) on all our products to most destinations. You can choose your prefered shipping method on the Order Information page during the checkout process.

Note: Shipping time could be affected during public holiday seasons as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Delivery Time

Standard shipping (free shipping over $30) will take 7-15 days for delivery.

Fast shipping (extra charge) will take 5-7 days for delivery.

You can check your order detail or enter your tracking number on www.17track.net to track your order.

If you have any problems regarding the shipment and delivery, please feel free to email us via jbextension@jbextension.com.